All Knowledgebase Articles

  2. All Knowledgebase Articles

Adding items to Kiosk

This section will explain how to add items to the Kiosk. Select item(s) to place into Kiosk queue Review your requested item After clicking the “Add selected items to Kiosk” link a modal window will appear for you to review your request. If you need to remove any item, click the “Remove” button and that…

Kiosk kiosk

Formatting a USB stick (for use w/ Kiosk)

Specifying the filesystem used by your USB drive This guide covers how to make sure your local or USB drive is using the correct filesystem, and how to reformat it (change it) to a different filesystem. What is a filesystem? While when you browse the contents of a disk, CD, or USB, you see files…

Kiosk

Check USB File System (FAT32 or NTFS)

How to Check USB Format for a USB Drive Insert the USB drive in a USB port. Open Windows Explorer. Click the flash drive. Right-click the selected USB drive and choose Properties. View the USB format next to File system. Click here to learn how to format a USB drive

Kiosk kiosk

iPad Pro & Safari – Pop Up Blocker

he Apple iPad uses Safari as its default browser. If you don’t change this and use Safari as set by Apple and try to view files they will not appear.

Technology known issues Tech

Evidence.com

Evidence.com files How to interact with evidence.com files If the video has not been requested in the past 30 days there will be a red cloud icon shown. Click the icon to start the save process. Once completed “view file” text will replace the icon. Once the video is ready a calendar icon will appear….

Case View

New Case and New Items

This is the Case View page and outlines all the parts that define a case within eDiscovery.

Case View Case View (New Items)

Court calendar

Alerts are there to let you know when actions occur on Defense side of a case.

Court Calendar Court calendar

Closed Case

This is the Case View page and where is displays Closed Cases (for 45 days)

Case View Case View

Agreement

Alerts are there to let you know when actions occur on Defense side of a case.

Case View Case View

Sign Out

Alerts are there to let you know when actions occur on Defense side of a case.

Dashboard sign out

Save Files

This section talks about how to Save files in within the application.

Case View Case View

New Discovery

Alerts are there to let you know when actions occur on Defense side of a case.

Notifications Alerts Notifications

How to search app

You can search the application easily by clicking the Search page in the top navigation

Search Search

Notifications

Notifications show you when items have been added to a case and much more

Notifications Notifications

My Cases – Page Overview

The My Cases landing page shows a table listing all your active cases.

My Cases My cases

Search Landing Page

Learn all about searching the eDiscovery application here.

Search Search

Case View Page

This is the Case View page and outlines all the parts that define a case within eDiscovery.

Case View Case View

Navigation Bar

The pages within the application and how to get to them.

Dashboard